• Patient Registration Coordinator

    Posted Date 2 weeks ago(11/27/2018 7:02 PM)
    Job ID
  • Overview

    AccessHealth is a private, not-for-profit community health center established in the community in 1975. We provide quality health care services for the entire family as a Federally Qualified Health Care Center with membership in the Texas Association of Community Health Centers.


    We are always looking for dedicated, talented professionals willing to share their hearts with those we serve. Being part of our team means performing to a higher standard. AccessHealth's providers, employees, volunteers and board members will collaborate with patients, their families and other community organizations to enable patients to achieve a personal state of wellness. We address our patient's physical, social, and psychological needs through the offering of high quality services with compassion, competence and integrity.


    As Patient Registration Coordinator, you will be responsible for assisting county residents in making application for various subsidized health care services. Determine client's eligible for services based on specific criteria. Perform follow-up case maintenance.



    1. Inform clients of services available.
    2. Interview clients to gather information to determine eligibility.
    3. Assist client in completing application, if necessary.
    4. Obtain, verify and calculate all sources of income and resources to determine financial eligibility of clients.
    5. Apply eligibility criteria to applicant's case, using specific state forms, program rules and guidelines.
    6. Document case records for each client with necessary verification documents and demographic information.
    7. Issue appropriate statement of services to applicant when eligibility determination has been made.
    8. Process changes to client status; restore benefits as necessary to ensure accurate and timely case management, and inform Accounts Receivable staff of eligibility changes that affect previous account balances.
    9. Answer client inquires to provide information on status of case action.
    10. Receive and answer telephone/walk-in inquiries.
    11. Update practice management system with eligibility and demographic information.
    12. Accept other job related training and development in new tasks and technologies.
    13. Performs other related duties incidental to the work described herein as may be assigned or delegated.



    1. High school diploma or GED.
    2. One year work experience in a public capacity.
    3. Familiarity with office machines: computer keyboarding, calculator, photocopying machine and laminating machine.
    4. Ability to correctly complete documentation.
    5. Ability to work with people of all socioeconomic levels.
    6. Bilingual ability in Spanish required.


    1. One year of work experience in a medical setting, or three years of customer service/receptionist experience required.
    2. Familiarity with office machines: computer, calculator, fax, and photocopier.
    3. Familiarity with basic accounting principles and insurance billing.
    4. Demonstrated helpful, positive attitude.
    5. Demonstrated ability to handle difficult staff and patients.
    6. High ethical standards.
    7. Strong work ethic.
    8. Demonstrated ability for multi-tasking.
    9. Demonstrated customer service skills
    10. Demonstrated problem solving skills
    11. Detail oriented.
    12. Team player.
    13. Ability to work with people of all socioeconomic levels.
    14. Consumer advocate for quality health care and services.

    EEO Statement

    AccessHealth is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: AccessHealth is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AccessHealth are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. AccessHealth will not tolerate discrimination or harassment based on any of these characteristics. AccessHealth encourages applicants of all ages.



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